Privacy Policy for updateyourweb.com (SMS + Email compliant)

Website: updateyourweb.com
Effective Date: January 11, 2026
Contact Email: updateyourweb@gmail.com

1. Overview

Update Your Web (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit updateyourweb.com (the “Website”) or use our services (the “Services”).

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

  • Contact information (name, email, phone number)

  • Business information you submit (company name, website, goals, requests)

  • Messages and content you send us (contact form submissions, chat messages, emails)

  • Payment-related information (handled by payment processors; we typically receive confirmation/status rather than full card details)

2.2 Information Collected Automatically

  • Device and browser data (IP address, browser type, pages visited, timestamps)

  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Information

We may use information to:

  • Provide, maintain, and improve the Website and Services

  • Respond to inquiries and support requests

  • Send service-related communications (e.g., appointment confirmations, project updates)

  • Send marketing communications if you opt in (email and/or SMS where applicable)

  • Monitor and protect against fraud, abuse, and security risks

  • Comply with legal obligations

4. Text Messaging (SMS/MMS) and Email Communications

4.1 SMS Consent and Program Disclosures

If you opt in to receive SMS/MMS from Update Your Web, we may send messages such as service updates, reminders, and (if separately opted in) promotional content. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe; reply HELP for help; carriers are not liable for delayed/undelivered messages; consent is not a condition of purchase.

4.2 Email

If you provide your email, we may email you for service-related reasons and (where you opt in) marketing. You can opt out of marketing emails using the unsubscribe link (where provided) or by contacting us.

5. How We Share Information

We may share information:

  • Service providers/processors that help us operate (hosting, analytics, payment processing, CRM, email/SMS providers, customer support tools)

  • Legal/compliance if required by law, subpoena, or to protect rights, safety, and security

  • Business transfers if we are involved in a merger, acquisition, or asset sale (subject to standard protections)

Mobile Information

We do not sell or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.

6. Cookies and Analytics

We may use cookies or similar technologies to:

  • Remember preferences

  • Understand usage and improve performance

  • Measure marketing and advertising performance (where applicable)

You can control cookies through your browser settings (note that disabling cookies may affect site functionality).

7. Data Retention

We retain personal information only as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. We may retain compliance records (such as SMS opt-in history) as required or advisable for regulatory and carrier requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online transmission or storage is guaranteed to be 100% secure.

9. Your Choices

Depending on your location and applicable law, you may have rights to:

  • Request access, correction, or deletion of certain personal information

  • Opt out of marketing emails

  • Opt out of SMS by replying STOP

To make a request, contact us at updateyourweb@gmail.com.

10. Children’s Privacy

The Website and Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or data practices, contact: updateyourweb@gmail.com