Privacy Policy for Update Your Web (SMS + Email Compliant)
Website: updateyourweb.com
Effective Date: [UPDATE DATE HERE]
Contact Email: updateyourweb@gmail.com
1) Overview
Update Your Web (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit updateyourweb.com (the “Website”) or use our services (the “Services”).
2) Information We Collect
We may collect the following categories of information:
2.1 Information You Provide
Contact information (name, email address, phone number)
Business information (company name, website, goals, requests)
Messages/content you send (form submissions, emails, chat messages)
Billing/payment information (payments are processed by third-party processors; we typically receive confirmation/status rather than full payment card details)
2.2 Information Collected Automatically
Device and browser data (IP address, browser type, pages viewed, timestamps, referring URLs)
Cookies and similar technologies (see Section 7)
3) How We Use Information
We may use information to:
Provide, operate, maintain, and improve the Website and Services
Respond to inquiries and provide customer support
Send service/transactional communications (appointment confirmations, scheduling updates, project updates)
Send marketing communications only if you opt in (email and/or SMS where applicable)
Monitor, prevent, and address fraud, abuse, and security issues
Comply with legal obligations and enforce agreements
4) Text Messaging (SMS/MMS) and Email Communications
4.1 SMS Consent and Program Disclosures
If you opt in to receive SMS/MMS messages from Update Your Web, we may send messages such as appointment reminders, scheduling updates, service notifications, and (if separately opted in) occasional promotional content.
Message frequency: Varies
Msg & data rates: May apply
Opt out: Reply STOP to unsubscribe at any time
Help: Reply HELP for help (or email updateyourweb@gmail.com)
Carrier disclaimer: Carriers are not liable for delayed or undelivered messages
Consent: Consent to receive texts is not a condition of purchase
We may maintain records of your opt-in (e.g., timestamp, method, and source) for compliance purposes.
4.2 Email
If you provide your email, we may email you for service-related reasons and, where you opt in, marketing. You can opt out of marketing emails using the unsubscribe link (where provided) or by contacting us.
5) How We Share Information
We may share information in the following situations:
Service providers/processors that help us operate our business (e.g., hosting, analytics, payment processing, CRM tools, email/SMS providers, customer support tools)
Legal and compliance when required by law, subpoena, court order, or to protect rights, safety, and security
Business transfers if we are involved in a merger, acquisition, financing, or sale of assets (information may be transferred subject to appropriate safeguards)
Mobile Information (A2P/CTIA-aligned disclosure)
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6) Your Choices & Controls
SMS: Reply STOP to opt out; reply HELP for help
Email: Use the unsubscribe link (where available) or email us
Cookies: You can control cookies through browser settings (disabling cookies may affect site functionality)
7) Cookies, Analytics, and Advertising
We may use cookies or similar technologies to:
Remember preferences and improve user experience
Understand usage and improve performance
Measure marketing/advertising performance (where applicable)
You can manage cookies via your browser settings.
8) Data Retention
We retain personal information only as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. We may retain compliance records (such as SMS opt-in history) as required or advisable for regulatory, auditing, and carrier requirements.
9) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online transmission or storage system can be guaranteed to be 100% secure.
10) Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
11) Children’s Privacy
The Website and Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
12) Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Effective Date.
13) Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Email: updateyourweb@gmail.com
Business Name: Update Your Web
Location: Colorado Springs, Colorado, USA