Privacy Policy

Website: updateyourweb.com
Effective date: September 5, 2026
Contact: updateyourweb@gmail.com

1. Overview

Update Your Web (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request an audit or discovery call, purchase services, or otherwise work with us.

2. Information We Collect

We may collect information you provide, including your name, email address, telephone number, business name, website address, project goals, form responses, messages, appointment details, and billing or transaction information. Payment card details are processed by third-party payment providers and are not normally stored by us.

We may also collect technical information such as your IP address, browser and device type, pages viewed, timestamps, referring URLs, cookie identifiers, and website performance or analytics data.

3. How We Use Information

• Provide website design, website care, Google Business Profile, Facebook advertising, CRM, automation, audit, and consulting services.
• Respond to inquiries, schedule calls, provide support, and manage projects.
• Send appointment confirmations, reminders, project updates, service notices, and other requested communications.
• Send marketing email or SMS communications only when the recipient has provided the applicable consent.
• Improve the website, measure performance, prevent fraud or abuse, and comply with legal obligations.

4. SMS/MMS Messaging Program

Program and sender: Update Your Web. If you separately opt in through an unchecked SMS consent box, we may send the categories of messages described next.

• Transactional/service messages: inquiry responses, appointment confirmations and reminders, project updates, support messages, account notices, and related customer-care communications.
• Promotional messages: occasional offers or marketing updates, only when you separately select the promotional SMS option.
• Message frequency: varies based on your requests, appointments, projects, and the consent you provide.
• Rates: message and data rates may apply.
• Opt out: reply STOP to unsubscribe at any time.
• Help: reply HELP for help or email updateyourweb@gmail.com.
• Consent: consent to receive SMS messages is not a condition of purchase.
• Carrier notice: wireless carriers are not liable for delayed or undelivered messages.

We may maintain evidence of consent, such as the date, time, form, source page, IP address, and consent language presented at the time of opt-in. SMS consent is collected separately from agreement to our general Terms & Conditions or Privacy Policy.

5. Mobile Information and Consent Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell mobile numbers or SMS opt-in data. All other information-sharing categories described in this Policy exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

We may provide limited information to service providers acting on our behalf—such as our CRM, hosting, scheduling, email, and messaging providers—only as necessary to deliver the communications or services you requested. These providers may not use mobile opt-in data for their own marketing.

6. Other Information Sharing

We may disclose non-SMS information to vendors that help operate our business, when required by law, to protect rights or security, or in connection with a business transfer. We require service providers to handle information only for authorized purposes.

7. Cookies, Analytics, and Advertising

We may use cookies and similar technologies to remember preferences, operate forms, understand website use, improve performance, and measure advertising. You can control cookies through your browser, although disabling them may affect website features.

8. Data Retention and Security

We retain information only as long as reasonably necessary for the purposes described above, including service delivery, accounting, dispute resolution, and compliance. Consent and opt-out records may be retained for legal, carrier, and auditing requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

9. Your Choices

• Reply STOP to stop SMS messages and HELP for assistance.
• Use the unsubscribe link in marketing email where available.
• Contact us to request access, correction, or deletion of personal information, subject to applicable law and legitimate retention requirements.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may link to services we do not control. Their privacy practices are governed by their own policies.

12. Policy Updates

We may update this Privacy Policy. The revised version will be posted here with a new effective date.

13. Contact Us

Questions or privacy requests may be sent to updateyourweb@gmail.com. Update Your Web is located in Colorado Springs, Colorado, USA.

Read our Terms & Conditions.