TERMS OF SERVICE

Terms & Conditions

The terms that apply when you use this website, contact Update Your Web, or purchase services.

Website: updateyourweb.com
Effective date: September 5, 2026
Contact: updateyourweb@gmail.com

1. Agreement to These Terms

These Terms & Conditions govern your access to Update Your Web’s website and services, including website design and redesign, website care, Google Business Profile assistance, Facebook advertising management, CRM and automation setup, website audits, consulting, and related services. By using the website, submitting a form, requesting services, or purchasing a service, you agree to these Terms. A signed proposal, statement of work, invoice, care-plan description, or other written order controls if it conflicts with these Terms.

2. Eligibility and Accurate Information

You must be at least 18 years old or the age of majority where you live. You agree to provide accurate contact and project information and to provide only telephone numbers and accounts that you own or are authorized to use.

3. Services and Client Responsibilities

You are responsible for timely access, content, approvals, feedback, and credentials required for the work. You confirm that you have the rights to materials you provide and that your business, offers, advertising, contact lists, and instructions comply with applicable law and third-party platform rules.

4. Fees, Recurring Plans, and Third-Party Costs

Fees, payment schedules, deposits, recurring charges, cancellation rules, and deliverables are stated in the applicable order. Recurring website-care plans continue until canceled under their stated terms. Hosting, domains, advertising spend, premium software, messaging usage, and other third-party charges may be billed separately.

5. Cancellations and Refunds

Refunds are governed by the applicable order. Because work reserves time and may begin immediately, payments may become non-refundable once work begins. You remain responsible for completed work and non-cancellable third-party costs.

6. SMS/MMS Terms

Program name and sender: Update Your Web. SMS consent is optional and is collected through a separate unchecked consent control. Selecting a consent box authorizes only the message category described beside that box.

  • Transactional/service program: inquiry responses, appointment confirmations and reminders, project updates, support, account notices, and customer-care messages.
  • Promotional program: occasional offers and marketing updates, only if separately selected.
  • Message frequency: varies based on your requests, appointments, projects, and selected program.
  • Message and data rates may apply.
  • Opt out: reply STOP to unsubscribe at any time.
  • Help: reply HELP for help or contact updateyourweb@gmail.com.
  • Consent is not a condition of purchasing any product or service.
  • Carriers are not liable for delayed or undelivered messages.

After an opt-out request, we may send one final confirmation where permitted. You may need to opt in again before receiving additional messages. Availability and delivery are subject to carrier networks and device compatibility.

7. Consent Records and Privacy

We may retain the date, time, source, IP address, form, and disclosure language associated with an opt-in or opt-out event. Mobile numbers and text-messaging opt-in data are handled under our Privacy Policy and are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

8. Email Communications

We may send service-related email regarding requests, appointments, projects, purchases, or support. Marketing email is sent only as permitted, and recipients may use the available unsubscribe mechanism.

9. Accounts, Credentials, and Security

You are responsible for maintaining the confidentiality of accounts and credentials. When you provide access, you authorize us to use it only as reasonably necessary to perform the agreed services.

10. Acceptable Use

You may not use the website or services for unlawful, deceptive, abusive, infringing, or harmful activity; introduce malicious code; attempt unauthorized access; or interfere with normal operations.

11. Intellectual Property

You retain ownership of materials you provide. You grant us a limited license to use them to perform the services. We retain ownership of pre-existing methods, templates, tools, software, and know-how. Final deliverable ownership or licensing is governed by the applicable order and third-party licenses.

12. Third-Party Services

Services may rely on third parties such as hosting providers, WordPress and plugin vendors, payment processors, analytics services, Google, Meta, Groundhogg, Trello, Twilio, Zoom, and other platforms. Their availability, fees, policies, and performance are outside our control and are governed by their own terms.

13. Results Disclaimer

We do not guarantee rankings, leads, conversions, sales, revenue, advertising performance, approval by a platform or carrier, or uninterrupted service. Results depend on factors outside our control, including competition, budgets, market conditions, platform policies, your offer, and your responsiveness.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

15. Limitation of Liability

To the maximum extent permitted by law, Update Your Web will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, opportunities, or data. Our total liability for a claim will not exceed the amount paid for the services giving rise to that claim during the three months before the event.

16. Indemnification

You agree to indemnify and hold Update Your Web harmless from claims and expenses arising from your content, instructions, misuse of the services, unlawful activity, or violation of another party’s rights.

17. Suspension and Termination

We may suspend or terminate access or work for nonpayment, security concerns, unlawful conduct, material breach, or platform-policy requirements.

18. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any mandatory consumer rights remain unaffected.

19. Changes to These Terms

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively unless otherwise required.

20. Contact

Questions about these Terms may be sent to updateyourweb@gmail.com. Update Your Web is located in Colorado Springs, Colorado, USA.

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